Contact

Talk to us.

Product questions, warranty claims, installation help or a trade enquiry — the same team that specifies the fixtures answers the messages.

Fields marked are required. Photos help — attach them in your email once it opens.

This form opens your email app with the details filled in, so nothing is stored on this site. We reply within one business day.

Email

support@partphoner.com

Replies within one business day, Monday to Friday.

Correspondence address

PARTPHONER LLC
7150 E Camelback Rd Ste 444
Scottsdale, AZ 85251
United States

Orders & returns

Orders are fulfilled by Amazon. For delivery, returns or a refund on a specific order, open the order in your Amazon account — it is faster than email and keeps your return tracked.

Trade & wholesale

Builders, designers and property managers: tell us the project — quantity, fixture type and timeline — and we will send pricing and spec sheets.

Company details

Registry information.

Registered name
PARTPHONER LLC
Registered office
7150 E Camelback Rd Ste 444
Scottsdale, AZ 85251, USA
Chief executive
Binbin Chen
Identifiers
D-U-N-S 14-506-8422
EIN 42-3353040

Before you write

Three questions we get most.

Do your outdoor fixtures need a transformer?

Wall lanterns, porch pendants and post lights are hardwired 120V — they connect to household wiring like any other fixture and need no transformer.

Path lights and brass spotlights are 12V low-voltage systems and do need a transformer, which is not included. Solar fixtures need neither.

Are bulbs included?

Most table lamps, porch lanterns and post lanterns ship with LED bulbs in the box — the product page lists the exact bulb and its colour temperature.

Fixtures marked “bulb not included” take a standard E26 or E12 base, so you can choose the brightness and warmth yourself.

What if something arrives damaged?

Write to us with your Amazon order number and a photo of the fixture and packaging. We will arrange a replacement or refund — you do not need to return the damaged item first.